🔒 Privacy Policy

Effective Date: July 29, 2025

This Privacy Policy outlines how AffordableHomeUpgrade collects, uses, protects, and discloses your personal information when you interact with our website, services, and online store.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number
  • Billing and shipping address
  • Payment method details (processed securely via third-party gateways)
  • Order history and preferences

b) Technical & Usage Data

  • IP address, browser type, device information
  • Cookies and tracking data (pages visited, time spent, referral links)
  • Interactions with customer service, reviews, and surveys

2. How We Use Your Information

Your data is used to:

  • Process and fulfill orders
  • Communicate with you regarding your orders, support tickets, and promotional updates
  • Improve our website, services, and product offerings
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal or regulatory requirements

We do not sell your personal information to third parties.

3. Marketing & Communications

With your consent, we may use your information to:

  • Send promotional emails, product recommendations, and special offers
  • Personalize your shopping experience
  • Conduct satisfaction surveys

You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.

4. Sharing of Information

We only share your data with trusted third-party service providers, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Email marketing platforms (e.g., Mailchimp, Klaviyo)
  • Data analytics and website hosting services

All partners are contractually bound to protect your information and comply with applicable privacy laws.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Store your shopping cart contents
  • Understand website usage and improve performance
  • Provide targeted advertisements (only with consent)

You may control cookie preferences through your browser settings. Disabling cookies may limit some functionalities of our website.

6. Data Security

We implement strong security measures including:

  • SSL encryption for data transmission
  • Secure hosting and firewall protection
  • Limited internal access to your personal data

While we strive to protect your information, no online transmission or storage method is 100% secure.

7. Your Rights

Depending on your location (e.g., EU/EEA or California), you have rights to:

  • Access and correct your personal data
  • Delete your data (right to be forgotten)
  • Restrict or object to data processing
  • Receive a copy of your data (data portability)

Please email privacy@affordablehomeupgrade.com to submit requests.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us and we will delete it.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services after updates implies your acceptance of the revised policy.

📩 Contact Us

For any questions regarding these policies, please reach out:

Customer Support:
📧

pumpsol@affordablehomeupgrade.com 

Privacy Inquiries:
📧

pumpsol@affordablehomeupgrade.com